3-Day Flood Claims Adjuster Training with Xactimate 28

3-Day Xactimate 28 Training and Flood Claims Adjuster Basics 

3 Day Combo Course Overview – Flood Claims Adjusting Basics AND Xactimate 28 Fundamentals and Proficiency is taught from the Flood Claims Adjuster’s point of view.

Course Environment

The entire focus of the course is to teach Adjusters how to do their jobs in the field as well as use Xactimate 28 as it applies to Flood Claims Adjusting.  Instruction, hands on exercises, and discussions will demonstrate how to best use the program to quickly and efficiently create sketches, write estimates, create valuations, fill out NFIP forms and reports, and assemble them into the required order for upload to the Carrier for payment consideration. During the course progression, exercises build on previously taught concepts to provide reinforcement.  You will walk out of this class with completed sample flood claim closing reports, macros and templates that will prepare you to write flood claims be proficient in Xactimate 28 during your first deployment.

  • New and experienced Flood Claims Adjusters will learn how to set­up claims, sketch, estimate, and assemble flood claim closing reports in Xactimate 28 that to conform to NFIP standards.
  • Experienced Flood Claims Adjusters will easily make the transition to Xactimate 28 from other software programs.
  • Adjusters from other specialties who want to become Flood Claims Adjusters will be learn how to build upon their knowledge of Xactimate and apply it to writing flood claims.

Day 1 gives Flood Claims Adjusters a roadmap to success by providing a complete overview of the flood claims adjusting process from start to finish.  Presentations, exercises and step-by-step guides teach adjusters how to complete the initial phase of the flood claims adjusting process:  1.) Communicate effectively with Insureds;     2.) Conduct thorough flood claim inspections;  3.) Gather all of the information necessary to complete the Preliminary and Advance Request Reports.  The final phase of the flood claims adjusting process is introduced in this class from start to finish by demonstrating how the FEMA Flood Forms version of Xactimate 28 software is used to create and assemble the required sketches, estimates, photos reports, valuations and forms that make up the final flood claim closing report for submission to the Carrier for payment consideration.

Course Outline: Day 1 of this 3 Day program

  • Introduction to the Flood Claims Adjusting Industry
  • Preparing for Deployment
  • Claims Assignment Process
  • Communication and Relationship Management with Insureds, Examiners, and Mentors
  • Reviewing Prior Loss Reports prior to Current Loss Inspection
  • Conducting Inspections – Proper Guidelines and Techniques
  • Substantiating a General Condition of Flooding
  • Determining coverage and applying coverage restrictions
  • Documenting the loss through proper photo taking, diagraming and measuring the risk
  • Scoping the damages and setting proper reserves
  • Obtaining required documentation and setting expectations with the Insureds
  • Demonstration of the FEMA Flood Forms version of Xactimate 28 Estimating Software
    • Creating a New Project in Xactimate 28
    • Entering Claim Information from Loss Notice and Inspection
    • Uploading and Labeling Inspection Photos
    • Assembling the Preliminary Report for Examiner review
    • Overview of the Sketch, Estimate, Valuation, and Print functions
    • Assembling the Final Flood Claim Closing Report for Examiner review

Course Outline: Days 2 and 3 of this 3 Day program:

  • General administration of Xactimate 28, including setup of claim information, adding new projects, and basic program navigation.
  • Use Xactimate 28’s 4-step process to create, assemble and print a variety of flood claim estimates.
  • Create a variety of interior and exterior building diagrams within Sketch.
  • Use the most effective search techniques to quickly and easily find and enter estimate line items.
  • Understand how to use variables to accurately and efficiently calculate estimate line item quantities.
  • Increase efficiency by setting defaults, using sketch templates, macros and retrieve scope functions.
  • Add annotations and images to provide additional clarity and detail to photos and sketches.
  • Personalize, assemble and print final flood claim closing reports for Carrier payment consideration.

Course Prerequisite

Xactimate 28 or Xactimate 28 DEMO version is required to be downloaded prior to class on the participant’s laptop.  The Demo version available by calling Xactware at 800-424-9228 – Call Customer Service to request that they email you the DEMO installation link with the FEMA Flood Forms Profile installed.  Download should be emailed to you.

Students of this course should meet the following prerequisites before attending class:

Basic Computer skills, Understand property loss industry and terminology

  • Bring a Laptop with Xactimate 28 or Xactimate 28 Demo Version installed
  • Bring an external computer mouse

Cost: $439.00 per person

FREE WEBCAST TRAINING: “From Start to Finish: Estimating Flood Claims in Xactimate 28.”


Click HERE to Register for Free Webcast Now -: “From Start to Finish: Estimating Flood Claims in Xactimate.”  

(The Link above will take you to where you can register to immediately view this webcast originally broadcast in March of 2015)

In an email sent from; Key Xactware resources to help professionals handle Joaquin flood damage.  USA Today is reporting that rainfall in the Carolinas in the past week totals more than 11 trillion gallons—enough to end the widespread drought in California.

This enormous volume of water in just a few days has caused widespread flooding throughout the region, and Xactware users are already on the ground helping victims recover from the storm.  

 Click HERE subscribe to Xactware’s Email List  

Below is a copy of the email sent out by Xactware on 10-7-2015 – Follow the links that Xactware provides to USA TODAY’S coverage of the flood disaster in SC:


USA Today is reporting that rainfall in the Carolinas in the past week totals more than 11 trillion gallons—enough to end the widespread drought in California.

This enormous volume of water in just a few days has caused widespread flooding throughout the region, and Xactware users are already on the ground helping victims recover from the storm.

Here are a few ways Xactware is working to help:

Pricing Research
Our pricing team is monitoring prices in the aftermath of the storm and will issue updates when price changes are documented. You can also read the team’s storm reports on the eService Center. Please help monitor post-storm costs by reporting any price changes you see to Include contact information, the affected city, the item in question, and any supporting information.

Xactware is offering a variety of training options at convenient locations. Classroom training on Xactimate version 28—including many important new flood estimating features—is coming soon to Raleigh, N.C., Jackson, Miss., Baton Rouge, La., Richmond, Va., and many other nearby locations. You can also sharpen your flood estimating skills by enrolling in virtual classroom training. Self-paced training is also available from our Online Training Center.

Our support team is ready to assist you with any Xactware-related issues you encounter. Chat support is available 24/7 through the eService Center, or you can call 1-800-710-9228 during business hours for paid phone support. The eService Center is also filled with useful documents, videos, and product tips to help you find answers to your questions.

Xactimate Flood Estimating
The latest update of Xactimate® version 28 contains a wide range of important new flood estimatingfeatures. The new upgrades help you quickly build compliant estimates and create the required reports. For more, watch the Xactware Webcast, “From Start to Finish: Estimating Flood Claims in Xactimate.”

Property InSight
Property InSightTM data is available for homes and businesses in many flood-affected regions to help you estimate much more efficiently. You can even get started before the flood waters have completely receded.

Property InSight data includes 3D structural diagrams with all dimensions, including the roof and walls with the exact placement of doors and windows. It also includes building material identification, decks, outbuildings, awnings, driveways and other concrete flatwork, and much more additional information on building features and the surrounding lot. You can order Property InSight from Xactimate or XactAnalysis.

Here’s one way to order from Xactimate:

  1. From the Project tab, select “Request Property Data.”
  2. Enter information about the structure and click OK.
  3. Go to the XactAnalysis communications pane and click Connect to send the request.

Xactware will notify you when the data package is ready to be downloaded into Xactimate.

©Copyright 2015 Xactware Solutions, Inc.
1100 West Traverse Parkway
Lehi, UT 84043

Xactware Webcast—From Start to Finish: Estimating Flood Claims in Xactimate 28

Xactware Webcast—From Start to Finish: Estimating Flood Claims in Xactimate

Date: Wednesday, March 18, 2015
Time: 4:00 p.m. ET
Duration: 18 minutes or less
[Check here for your time zone.]
Register Now
Join us for the March Xactware webcast where Founder Didi Womack will walk through the entire process of estimating flood claims in Xactimate. Didi will cover:

  • Creating a new project
  • Filling in claim information and the Preliminary Report
  • Uploading inspection photos
  • Importing documents and templates
  • Sketching the risk
  • Creating a building estimate
  • Building a Valuation
  • Filling out NFIP forms
  • Assembling the forms for closing

After the webcast, Didi will answer questions that were previously submitted through email.
If you have a question about flood estimating, send it to

Seating is limited so register today.

To view previous webcasts, please visit the Xactware webcast on-demand page.

Flood Claims Challenges and Solutions

Flood Claim Challenges and Solutions Didi Womack, Founder of will be speaking at the 2015 Xactware User Conference February 10th at 10:45 AM in Salt Lake City, Utah

Flood Claims Challenges and Solutions - Presentation

Flood Claims Challenges and Solutions – Presentation

Presentation: February 10, 2015, 10:45AM – 11:30AM, Grand Ballroom D – Platinum Sponsor of the Xactware User Conference 2015

My ad in photo format

Please join at The Xactware User Conference 2015 in Salt Lake City, UT, February 10-12, 2015.  Learn how to use Xactimate 28 to become a top performer in the Flood Claims Adjusting Industry.  Join the NFIP Mentor Program and start earning your certification while learning the business from the best Flood Claims Adjusters in the business.  Visit our website at or contact Didi Womack, President of, at for more information on how to become a Flood Claims Adjuster and start making a difference in the lives of others today.