This 1-day program walks New Flood Claims Adjusters through all phases of the claims handling process from receiving a claim, contacting the Insured, conducting a thorough Flood Inspection using Photo taking, Diagraming and Scoping guides, through uploading a Preliminary Report for Carrier submission.  Step-By-Step instructions and exercises are used to ensure that New Flood Claims Adjusters have a road map to success BEFORE they are deployed.  This course includes a Basic Introduction to Xactimate 28 Claims Estimating software and full demonstration of the FEMA Flood Forms version.

Course Outline:

  • Introduction to the Flood Claims Adjusting Industry
  • Preparing for Deployment
  • Claims Assignment Process
  • Communication and Relationship Management with Insureds, Examiners, and Mentors
  • Reviewing Prior Loss Reports prior to Current Loss Inspection
  • Conducting Flood Inspections – Using Proper Guidelines and Techniques
  • Basic Introduction to Xactimate 28 Estimating Software
    • Creating a New Project in Xactimate 28
    • Entering Claim Information from Loss Notice and Inspection
    • Importing and Labeling Inspection Photos
    • Assembling the Preliminary Report
  • Demonstration of Xactimate 28 Sketch, Estimate and Print functions

 CLICK HERE TO SEE FULL COURSE DESCRIPTION

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